About Us

Tel: 01256 767301

Roy Watkin
Elaine Watkin

About us

As we move into our second lease in the shop, I must thank all our customers who continue to support us, as without our customers we would not be here.


Hopefully this will help give our customers the confidence that we will be here for the foreseeable future.


To encourage customers to keep using the shop, we have tried to adjust the stock to accommodate the majority of our regular customers requirements. However if there is something you need we are always happy to have a look and try to obtain it for you.


Over the last few years the challenges for everyone have been considerable, from Covid, to the cost of energy, to the cost of living, and specially the war in Ukraine. All these areas have had an effect on the pet industry and retail in general. I made a conscious decision to absorb as much of these costs as possible to keep the shop open, as otherwise many products we sell would be just too costly and no one would buy them.


Hopefully we have got the balance about right and we can continue to support our community for many years to come.


We continue to strive to give a warm friendly greeting and if requested sound common sense advise about your pets requirements. This is all based on experience with our own many pets as well as being supported with training from some of our larger suppliers. 


We can normally support you with common issues that a pet owner will have to deal with, from minor accidents, dietary requirements, hygiene, fleas and pests etc. We will also point you in the right direction if we feel that specialist support and advice is required.   

 

If you have any ideas as to how we could help you or do anything differently we are open to all suggestions and welcome your comments.   


Tel: 01256 767301  Email: roy@hookpetsupplies.co.uk